Privacy Policy

Last updated: January 7, 2026

This Privacy Policy explains how Score Intent Sp. z o.o. ("ScoreIntent", "we", "us", or "our") collects, uses, discloses, stores and protects personal data in connection with our website (https://scoreintent.com/), our services (including analytics, behavioral scoring and audience activation), and related customer-support and marketing and recruitment activities. This Policy draws on industry-standard practices and reflects principles used by comparable marketing-technology providers; it has been prepared to be consistent with applicable EU law (including the GDPR) and other relevant privacy frameworks.

Our registered office: Score Intent Sp. z o.o., Szafarnia 11 lok. F8, 80-755 Gdańsk, Poland.

Primary privacy contact: privacy@scoreintent.com.

1. What do we do with your information?

When you register, request a demo, purchase services, sign up for communications, apply for a job, or otherwise interact with us, we may ask you to provide personal data such as your name, business email, postal address, telephone number, billing information (including payment details, where necessary), company name and job title, and other information needed to deliver our services.

When you use our website, technical data is collected automatically (for example, your device type, browser, IP address, operating system, pages visited, referring URL, and similar telemetry) in order to operate our site, provide our services, and analyse product usage.

We may use the information we collect when you:

• register or create an account with us;
• request demos, trial accounts, or support;
• purchase or subscribe to services;
• sign up for newsletters or marketing communications;
• participate in surveys or promotions; or
• browse and use our website or platform.

Typical uses include:

• delivering and operating our services, processing transactions, and administering accounts;
• personalising user experience and tailoring content;
• measuring and improving our website and products;
• operating marketing and communications (subject to your choices and applicable consent requirements);
• performing analytics and model training to generate behavioral scores and intent signals used to help clients prioritise or target audiences; and
• complying with legal obligations, enforcing our terms, and protecting the rights and safety of users and third parties.

We do not itself offer unrelated third-party consumer products for sale on our website. Where our service requires integration with other systems (for example, customer CRMs or email systems), the scope and nature of any data shared with those systems is described in this Policy and controlled by you and the service integrations you enable.

2. Consent and opting in / out

How we obtain consent.

When you provide personal data to complete a transaction, register for an account, or enable a feature, we generally treat that act as consent to process the data for the purpose you indicated. If we want to use your data for additional purposes (for example, marketing, profiling beyond normal service delivery, or certain advertising uses) we will obtain your explicit consent where required by law — for example via a cookie banner or a separate opt-in mechanism.

Withdrawing consent.

If you previously gave consent and later change your mind, you may withdraw it at any time by contacting privacy@scoreintent.com. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

3. Disclosure and sharing

We do not sell, trade or otherwise transfer your personally identifiable information to unaffiliated third parties except as described below and except where we give you prior notice or receive consent:

Service providers. We share personal data with vendors and service providers who perform services on our behalf (hosting, analytics, CRM, email delivery, payment processing, identity verification, security, recruitment platforms, and similar). Those providers are contractually required to process data only for the purposes we specify and to protect it.

Clients and partners. Where you (or a client) use ScoreIntent to activate audiences, match identifiers, or perform analytics for advertising or outreach, we may share data with the client or their authorised service providers as required to perform the contracted service. Depending on the service, this sharing can include hashed identifiers, device IDs, or contact information where the parties have lawful basis to use it.

Legal and safety reasons. We will disclose information when we believe disclosure is necessary to comply with the law, respond to legal process, protect our rights or the safety of others, or investigate fraud or security issues.

Business transfers. In the event of a merger, acquisition, reorganisation, sale of assets or bankruptcy, personal data may be transferred as part of that transaction; the transferee will assume the rights and obligations described in this Policy for the transferred data.

Aggregate / non-identifying data. We may share de-identified, aggregated statistics about our users or usage patterns for business or research purposes. Such data cannot reasonably identify you.

4. Third-party services and links

Our site and services may use or be integrated with third-party services (for example analytics providers, identity resolution partners, cloud hosting, advertising platforms, and payment gateways). Those providers may process data in accordance with their own privacy policies and under separate contracts. Where a third party's services are used, you should review their privacy terms to understand how they treat personal data. When you navigate away from our site to a third-party domain, this Policy no longer applies.

5. Security

We apply commercially reasonable technical and organisational measures to protect personal data, including access control, encryption in transit, secure development practices, and periodic independent security assessments. Data stored in our systems is protected in accordance with industry standards. However, no technical control can offer absolute security; you should not transmit highly sensitive personal data to us unless it is necessary and you are comfortable doing so.

6. Cookies and tracking technologies

We use cookies, web beacons, pixels and similar technologies to collect information about how visitors use our website and to support functionality and analytics. Cookie categories include:

• Essential/functional cookies — required for site operation.
• Performance/analytics cookies — used to measure and improve site performance.
• Marketing/advertising cookies — used (where lawfully permitted) to personalise and measure advertising performance and audience activation across sites and devices.

When required by law, we will obtain your consent for non-essential cookies and provide a cookie preference centre. You may control cookies through your browser settings, but blocking cookies may limit functionality. If you opt out of interest-based advertising, that choice will generally apply only to the browser/device where the opt-out was performed (unless the opt-out method supports cross-device application).

7. Age of consent and children

Our services are business-oriented and not directed to individuals under 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data without parental consent, we will take steps to delete it.

8. GDPR / EU information clause and data-subject rights

When we process personal data of individuals in the European Economic Area (EEA), the GDPR provides certain rights. Depending on your jurisdiction and the legal basis for processing, you may have the right to:

• request access to the data we hold about you;
• request correction of inaccurate data;
• request deletion of your data (in some cases);
• request restriction of processing;
• object to processing (including profiling) where lawful grounds permit;
• request portability of data you provided in a machine-readable format; and
• withdraw consent where processing is based on consent.

If processing is based on legitimate interest, you may object to that processing. To exercise any of these rights please contact privacy@scoreintent.com. We will follow applicable procedures to verify your identity before fulfilling requests (for example by sending a verification link to the email address we hold for you or by validating a cookie present on the browser where cookie-linked data is stored).

Legal bases. For EEA data subjects we rely on appropriate legal bases including (as applicable) consent, performance of a contract, compliance with legal obligations, and legitimate interests (for example product operation, fraud prevention, security, and product improvement). Where required, we will obtain explicit consent for sensitive categories or certain profiling.

Automated decision-making / profiling. Our platform produces behavioural scores and other machine-derived outputs that clients may use to prioritise or target users. Such automated inferences are used to deliver services and are based on data described in this Policy. Where applicable law provides you with rights related to automated decision-making, you may exercise those rights by contacting privacy@scoreintent.com.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, to comply with legal or accounting obligations, or to resolve disputes. Representative retention guidelines:

• Account and persistent identifying information (name, business email, contract records): retained while the account is active and for a period afterwards consistent with legal and contractual obligations.
• Device and cookie identifiers used for advertising and ad-tech purposes: subject to periodic deletion after inactivity; device profiles used for ad selection may be removed after a rolling inactivity period (typically measured in months).
• Log, analytics and reporting data used for attribution, fraud detection and reporting: may be retained in aggregated or pseudonymised form for up to 24–30 months depending on business need and legal requirements.
• Recruitment data: retained for the purpose of assessing applications and, where lawfully required, for limited archival periods to defend or establish legal claims.

If you request deletion of your personal data we will remove direct identifiers where technically feasible; in some cases we may retain anonymised or aggregated data that no longer identifies you.

10. Opt-outs, marketing and communications

If you do not wish to receive marketing communications from ScoreIntent, you may unsubscribe using the link in any marketing email we send or contact privacy@scoreintent.com to be placed on our global suppression list. For device-level and browser-level advertising preferences, follow the opt-out tools provided in our cookie preferences or industry opt-out resources; note that some opt-outs are browser/device specific.

11. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements or services. The "Last updated" date at the top will reflect changes. Where changes are material and legally required to be highlighted, we will make reasonable efforts to notify affected users (for example by email or by notice on the website).

12. Other important matters

Anonymity. You may browse publicly available portions of our site without registering. We may collect anonymised, non-identifiable usage data for product improvement.

Enforcement and redress. You have the right to lodge a complaint with a supervisory authority (for example the Polish Data Protection Authority / UODO) if you consider our processing to breach applicable law. You may also pursue legal remedies where appropriate.

CAN-SPAM and email compliance. We comply with applicable anti-spam legislation. If you wish to stop receiving promotional email, use the unsubscribe link or contact privacy@scoreintent.com and we will promptly remove you from marketing lists.

13. How to contact us

If you would like to access, correct, delete, restrict or object to our processing of your personal data, register a complaint, or if you have any questions about this Policy, please contact us:

We will acknowledge and process verified requests in accordance with applicable law. If you are not satisfied with our response you may lodge a complaint with the competent data-protection supervisory authority in your place of residence or work.